On 26–27 May 2026, members of the Glam Habitat team joined "การดำเนินกระบวนการตรวจสอบสิทธิมนุษยชนอย่างรอบด้าน" ("Human Rights Due Diligence: HRDD"), a two-day training held at Novotel Phuket City Phokeethra. Now in its ninth round, the free program was organized by Thailand's Rights and Liberties Protection Department together with the International Organization for Migration (IOM), co-funded by the European Union and Sweden, and run in partnership with Building Social Impact and the Baan Dek Foundation.
Running a small hotel responsibly means paying attention to more than good reviews and clean rooms, it also means understanding how our business affects the people connected to it, from staff to suppliers. This training gave our team two full days to work through what that responsibility actually looks like alongside government officials, IOM representatives, and colleagues from other hotels and businesses across Phuket.
Understanding Human Rights as a Foundation
The first session grounded the group in the basics of human rights, before moving into a closer look at business and human rights: the national standards and policy frameworks in Thailand that support businesses operating responsibly and with respect for human rights.
Business and Human Rights: National Standards and Policy
A dedicated session looked at business and human rights in more depth: the concepts, standards, and national policy frameworks that support businesses in operating responsibly and with respect for human rights in Thailand.
The UN Guiding Principles: Protect, Respect, Remedy
A core session introduced the UN Guiding Principles on Business and Human Rights (UNGPs), built around three pillars: the state's duty to protect human rights, businesses' responsibility to respect them, and the shared need for access to remedy when things go wrong. It's a framework that applies just as much to a small pool villa hotel as it does to a multinational company.
Conducting Human Rights Due Diligence
The heart of the training was a hands-on workshop on human rights due diligence (HRDD) itself: identifying where a business's operations could affect human rights, assessing the level of risk, and building a process to prevent, mitigate, and track those risks over time. Working through the exercises in small groups, using case cards and discussion prompts, made the process feel less abstract and more like something we could realistically build into how we run Glam Habitat.
Protecting Migrant Workers
The training closed with a session on remediation measures for the risks migrant workers face, a particularly relevant topic for Phuket's hospitality industry, which relies heavily on migrant labour. It was a useful reminder that protecting workers isn't only about following labour law, it's about actively understanding and addressing the specific risks a vulnerable workforce can face.
Why This Matters to Us
A good stay at Glam Habitat should feel good in every sense, including knowing the people behind it are treated fairly. Training like this helps us build human rights considerations into how we operate, not as a compliance exercise, but as part of running a business we can stand behind. It also connects us to a wider network of hospitality and business peers in Phuket working through the same questions.
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